After a storm hits New Creek, getting a proper inspection is critical. Most insurance policies in WV have a 12-month filing window for storm claims. New Creek Roofing & Maintenance provides free inspections, thorough documentation, and handles the claim process so nothing slips through the cracks.
Our storm damage process is straightforward: free inspection, full photo documentation, direct filing with your insurance carrier, meet the adjuster on-site, and handle the repairs once the claim is approved. We don't ask for money upfront on insurance claims. You pay your deductible and insurance covers the rest.
Our Storm Damage Repair Process
Free Storm Inspection
Within 48 hours of the storm, our inspector is on your New Creek roof. We check for hail impact, wind-driven shingle lift, cracked ridge caps, and any penetration failures. A full photo report is provided regardless of whether damage is found.
Claim Documentation
We help you file the claim with your insurance carrier using our inspection report, photos, and damage summary. This documentation follows the same standards adjusters use, which means smoother processing.
On-Site Adjuster Visit
Your adjuster gets a guided tour of the damage by our inspector. We speak the same language: hail hit classification, wind speed thresholds, manufacturer warranties voided by damage. This meeting is where claims get approved.
Quality Restoration
We handle the work and coordinate final inspection with your carrier if required. After completion, you get before-and-after documentation and your warranty paperwork. The entire process, from storm to finished roof, managed by New Creek Roofing & Maintenance.
What New Creek Customers Say
"After getting several quotes, these guys stood out with their honesty and knowledge. No pressure, just straightforward advice and excellent workmanship."
"Our neighbors recommended them and now we understand why. Meticulous attention to detail and they treated our home like it was their own."
"From the first phone call to the final walkthrough, everything was seamless. The team was courteous and efficient. Already recommended them to two friends."
Why Choose New Creek Roofing & Maintenance for Storm Damage Repair?
No Upfront Payment on Claims
We don't ask for money upfront on insurance jobs. You pay your deductible after the work is complete. Your insurance carrier pays the balance directly.
24-Hour Emergency Response
Storm damage can't wait. Our New Creek crew tarps exposed areas within 24 hours to prevent secondary water damage while the claim is processed.
Every Carrier Accepted
State Farm, Allstate, USAA, Liberty Mutual, Farmers, Nationwide. We work with every major insurance carrier in WV.
Xactimate Documentation
Our estimates use Xactimate, the same software your insurance company uses. This means faster processing and fewer disputes over line items.